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Scheduler/Customer Service Professional

JOB DESCRIPTION

Job Overview

  1. Staffing is in need of a Leader. We have a well-established client looking for a talented Scheduler / Customer Service Professional to join the team. If you're excited to be part of a winning team, this is a great place to grow your career.

Responsibilities for Scheduler/Customer Service Professional

  • Speak with customers over the phone in order to schedule, remind and follow up on appointments
  • email or mail reminders to customers or clients when appropriate
  • Add, cancel or make changes to appointments in the organization's schedule
  • Perform patient intake, including the completion and filing of all necessary records
  • Resolve appointment conflicts for staff and customers or clients
  • Schedule staff coverage in order to ensure the company's best operations standards
  • Produce and process schedules and reports as they are requested by administrative staff, customers or clients
  • schedule the manufacturing production or transfer (i.e. trucking) of products
  • A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features

Qualifications for Scheduler

  •  
  • General math skills and experience working with data
  • Computer competency for data entry and the production of reports and schedules
  • Excellent communication skills in customer service and experience working as a company team member
  • Ability to fulfill the company's standards and values when performing scheduling tasks
  • Display kindness and be open to providing scheduling accommodations to customers, clients or staff
  • Have an eye for detail and organization
  • Ability to perform more than one task at a time and solve problems quickly
  • Schedule project timelines in order to predict the finish date for larger project
  • Salary: $45,000 to $50,000 BOE
  • If interested please send your resume to : [email protected]

LOCATION

omaha, Nebraska 68144

PAY

$50000 Yearly

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